Fox Rent A Car Reviews

I have rented from Fox 3 xs in the last 3 months. I have rented through "wisecars.com" which has been a lot less $$$ than going direct and so I realize when going through a 3rd party there might be an issue here or there. The last 2 times at Fox the price I was quoted from Wisecar was different than what they charged me at Fox. It was like $6-7 difference and I didn't feel like arguing about it. The customer service agent at Fox told me to take it up with Wisecar. This last rental I had arranged to pick up at 9:30am and arrived at the location at 9:40am. I was checked in right away and given an "upgrade". Well the reason I was upgraded was because they literally had no vehicles ready or clean. They spent 25 minutes washing my rental and did a pretty poor job of it at that. On the upside. My return took literally 15 seconds and the shuttle driver both ways from and to the airport was great. I will rent again as I am saving 30-40% over regular rates. If you rent from Fox be prepared to be a little patient.